https://www.youtube.com/watch?v=joEGL-xMaA4&vq=hd1080

Support RevOps roadmap

Meet the team

Cross-Team CRM Overload

Multiple teams relied on Pipedrive, but didn’t have the capacity to manage or improve it. CRM requests were constant, workflows were inconsistent, and issues that should have taken minutes to solve were eating up hours.

Making Data Reliable

Data was unreliable, making it hard for RevOps & Sales leadership to make informed decisions. Hirondo helped clean the database, fix misconfigured automations, and redesign processes with Finance and Accounting teams.

Delivery Without Disruption

Hirondo embedded into the team without adding friction. No new tools, no unnecessary meetings. Just Slack, Notion, Pipedrive, and HubSpot—used efficiently, with zero overhead.

Messaging in a Sensitive Space

In a business where language, trust, and consistency matter, Hirondo ensured operational changes were made silently, without disrupting brand or compliance expectations.

Hirondo team for WelcomeToTheJungle

We integrate fast, adapt to your tools, and deliver without friction. No juniors. No lourdeur. Just impact.

Damien Bataïni

RevOps Senior Expert

Arnaud Courtel

Project Manager

Embedded Support and Triage

Damien joined the team four days a week and became the internal operator they lacked solving problems in real time while building trust across departments.

He handled inbound requests, cleaned workflows, and provided immediate relief—freeing up the team to focus on core priorities.

“Many project depending on our CRM data were accelerated and re-aligned thanks to Damien's intervention.”

Diva FumeryStrategic alignment

Processes Revamp and Data Cleaning

The retention journey was rebuilt from scratch. Processes were redesigned collaboratively across Sales, Customer Success, and Data. Automations were fixed. Data was cleaned. The outcome: seamless handoffs and better decision-making.

The result: better tracking, clearer reporting, and a trustworthy data foundation.

“What we've built and we've put together is having something that is simple, well documented.”

Diva FumeryStrategic alignment

Documentation and Transition

Hirondo doesn’t leave chaos behind. Everything was documented, users trained, and ownership transferred. The team was ready to take over without missing a beat.

“The first part was operational support for sales and CSM, the second was about improving the data sanity and dashboarding.”

Damien BataïniRevOps Senior Expert

The Outcome

Reliable, data-driven systems: Clearer visibility and more trust in internal dashboards.

Embedded RevOps support: Damien acted as an internal operator—removing blockers, answering requests, and keeping momentum high.

Improved collaboration across functions: Shared workflows and language across RevOps, Sales, Customer Success, and Support.

A trusted partner, not a vendor: Hirondo’s embedded model fostered trust and ownership without adding overhead.

“We collaborated really closely with Damien and it’s been very efficient.”

Maria FossarelloVP of Revenue Operations at WelcomeToTheJungle

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